Giving appraisal and constructive feedback
Seminar content "Constructive Feedback":
- Psychological basics of evaluating performance: understanding the appraisal process
- The principles and practices of effective performance reviews
- How to structure an appraisal interview
- Reviewing past performance
- How to praise and criticise constructively
- How to build rapport and relax the appraisee
- Interviewing and questioning techniques
- Setting clear and realistic objectives
- How to ensure good performance is maintained after the appraisal
- Dealing with difficult employees
- Case studies, reflection and exercises
- Personal action plan to ensure the learning transfer